The Chautauqua Center

Full Time Dental Assistant – Jamestown

Description: Dental Assistant

Purpose: Supports dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the dental practice act.

Job Duties:

Prepares treatment room for patient by following prescribed procedures and protocols.
Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
Provides information to patients and employees by answering questions and requests.
Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist’s access; suctioning; passing instruments.
Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.
Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.
Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.
Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
Documents dental care services by charting in patient records.
Maintains patient confidence and protects operations by keeping information confidential.
Maintains safe and clean working environment by complying with procedures, rules, and regulations.
Protects patients and employees by adhering to infection-control policies and protocols.
Ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Conserves dental resources by using equipment and supplies as needed to accomplish job results.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Interprets TCC services and policies to patients and families
Assists patients and families in functioning at their optimum level
Deals with public and staff, both in person and over the telephone, tactfully and professionally.
Performs other duties as assigned

Education/Skills/Qualifications:

High School Graduate, Associates Degree or higher in health field preferred
Infection control required
Ability to work as part of a team required
Current CPR certification
One year ambulatory or public health experience is preferred
Strong assessment skills preferred
Excellent interpersonal and communication skills required
Leadership and organizational skills essential
Bilingual, especially in Spanish, is preferred
Computer literate preferred
Knowledge of medical/dental office practices, procedures, and equipment.
Knowledge of problem-oriented record keeping
Correct English usage, spelling, and grammar
Knowledge of community resources
Ability to work independently in the absence of supervision
Self-motivated and flexible to daily patient schedule and/or clinic needs

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices based on race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status concerning public assistance, veteran status, citizenship or membership in any other legally protected class.

Full Time Medical Records and Referral Coordinator

Purpose: The coordinator works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This coordinator routinely communicates with outside referral and community agencies through medical record transfers. Works under the supervision of the Nursing Supervisor.

Job Duties:

Provide efficient and professional telephone services, transfer calls according to established protocols
Educates the patient as to the date and time of this visit for referral services.
Performs clerical functions for provider within the sphere of responsibility.
Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours
Respect and maintain privacy and dignity of agency patients, ensure patients/TCC guests confidentially at all times
Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures
Strictly follows the referral process for all patient referrals.
Maintains and builds on the general information and knowledge of available resources for patients within the community
Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
Initiates the medical record by creating and processing the patient care record folder.
Corrects and communicates patient records problems according to established procedures
Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved.
Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
Keeps health care providers informed by communicating availability or unavailability of the record.
Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction
Recognize and maintain confidentiality of work materials as appropriate
Works independently in the absence of supervision;
Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion.
Treats others with consideration, courtesy and respect.
Participates in the maintenance of a clean and safe environment.
Remains calm and continues to work effectively in stressful situations.

Education/Skills/Qualifications:

Must plan one’s own work such that it is accomplished in the allocated time.
Adheres to the Smoke Free Environment policy.
Performs other duties as assigned
High School diploma or equivalent, Associates Degree from an accredited school is preferred
Must have computer knowledge, Microsoft Excel and Word
Excellent interpersonal and communication skills
One year of work experience in an organization performing duties
Bilingual in Spanish helpful
Correct English usage, grammar, and spelling
Basic math skills
Operate office equipment.
Ability to learn office methods, rules and policies
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Understand and carry out verbal and written instructions
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act(HIPAA)
Ability to use sound judgment and independent thinking
Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community
Valid driver’s license
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

Full Time LPN – Dunkirk

Purpose: Under RN supervision, the LPN functions as a member of the nursing team. Responsible and accountable for providing direct and indirect patient care and has assignments in adult medicine, pediatrics, women’s health/prenatal. Performs established outpatient nursing care services and procedures reflective of TCC mission and values.

Job Duties:

Prepares patients for examination:

a.Greets patients

b.Reviews symptoms, treatment, and past health/medical history

c.Takes B/P, weight, height, temperature, and other measurements such as peak

flow and/or vitals as appropriate to complete health assessment in the clinical area

d.Performs vision, hearing screenings, EKG’s and spirometry if appropriate

· Assists with the provision of care that includes treatment, teaching, and counseling

· Assists with patient scheduling and encounter forms

· Answers and triages telephone calls and callbacks as instructed by a registered nurse, physician assistant, nurse practitioner and/or physician

· Cleans and stocks examination rooms and maintains room cleaning schedule

· Responsible for set-up, assisting and post-cleaning for special procedures

· Maintains clinical records and logs for clinical area

· Responsible for maintaining, inventory of medical, office, supplies for clinical area

· Files charts, lab reports, patient forms and information in the medical records

· Requests medical records from other health care providers.

· Assists with chart flow/medical records in TCC and for other providers

· Assists with the planning and implementation of programs for patients and families to increase awareness of relevant medical conditions, decrease risk-behaviors, and increase responsibility for self-care

· Attends and participates in in-service education for staff, quality assurance program, and risk management programs

· Relieves and substitutes for other staff as needed

· Assists with recognizing the needs and concerns of people within their cultural framework, and maintains constructive relationships in dealing with them

· Understands theTCC’s relationship with the community and maintains a positive image and relationships

· Identifies an unsafe patient environment and intervenes responsibly.

· Maintains open communication with the Medical Assistants, Dietitian, Social Worker, RegisteredNurses, Medical Director, Nurse Practitioners, and other staff, reporting patient progress, abnormal diagnostic/assessment data, and notable health changes

· Assists with coordinating care of the patient, referring to appropriate community resources and TCCancillary services when needed

· Interprets TCC services and policies to patients and families

· Assists patients and families in functioning at their optimum level

· Deals with public and staff, both in person and over the telephone, in tactful and professional manner.

· Performs other duties as assigned

Education/Skills/Qualifications:

· Graduate of an accredited program for practical nursing.

· Current LPN license or must have taken state boards within 2 months after graduation. If failed exam must take the next exam on the first available date.

· Current CPR certification

· One year ambulatory or public health experience is preferred

· Strong assessment skills required.

· Excellent interpersonal and communication skills required.

· Leadership and organizational skills essential.

· Satisfactory completion of medication course.

· Bilingualespecially in Spanish is preferred.

· Computer literate preferred.

· Knowledge of medical office practices, procedures, and equipment.

· Knowledge of problem-oriented record keeping

· Correct English usage, spelling, and grammar.

· Skilled nursing care and follow-up with thorough documentation

· Knowledge of community resources

· Ability to work independently in the absence of supervision

· Self-motivated and flexible to daily patient schedule and/or clinic needs

The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race,creed, color, religion, sex, national origin, nationality, ancestry, age,disability or status as a disabled veteran or veteran of the Vietnam era,pregnancy, affectionate or sexual orientation, gender identity or expression,marital status, status with regard to public assistance, veteran status,citizenship or membership in any other legally protected class.

Full Time Dental Director – Jamestown

Purpose: Serves as the working leader of the Dental Program. Diagnose and treat problems with a patient’s teeth, gums, and related parts of the mouth. Provide advice and instruction on taking care of teeth and gums and on diet choices that affect oral health.

Job Duties:

· Complete dental budgets and monitor goals towards them.

· Participates on the management team.

· Maintains open lines of communication between departments.

· Remove decay from teeth and fill cavities

· Repair cracked or fractured teeth and remove teeth

· Straight teeth to correct bite issues

· Place sealants or whitening agents on teeth

· Administer anesthetics to keep patients from feeling pain during procedures

· Write prescriptions for antibiotics or other medications

· Examine X-rays of teeth, gums, the jaw and nearby areas for problems

· Make models and measurements for dental appliances, such as dentures, to fit patients

· Teach patients about diet, flossing, use of fluoride, and other aspects of dental care

· Utilize dental equipment efficiently and effectively

· Educates patients by giving oral hygiene, plaque control, and postoperative instructions.

· Documents dental care services by charting in patient records.

· Maintains patient confidence and protects operations by keeping information confidential.

· Maintains safe and clean working environment by complying with procedures, rules, and regulations.

· Protects patients and employees by adhering to infection-control policies and protocols.

· Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

· Contributes to team effort by accomplishing related results as needed.

· Deals with public and staff, both in person and over the telephone, in tactful and professional manner.

· Performs other duties as assigned

Education/Skills/Qualifications:Licensed to work in the state of New York as a Dentist

Dental Director

The Chautauqua Center — Jamestown, NY