Purpose: The Swab Assistant, under the supervision of an appropriate licensed professional, helps patients and their families by providing information, services and assistance in regards to covid testing and swabbing. This is accomplished by performing administrative duties and handling basic clinical tasks.
Job Duties:
- Verifies patient information by verifying picture identification; comparing identification to physician orders to ensure proper patient
- Prepares patients for obtaining the nasopharyngeal or anterior nares swab
- Provides patient with follow up information necessary to quarantining as recommended by the CDC and local DOH
- Secures patient information and maintains patient confidence by completing and safeguarding medical records; keeping patient information confidential
- Maintains safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations
- Proper documentation of covid swabbing and specimen collection
- Keeps supplies ready by inventorying stock of covid swabbing supplies and PPE
- Updates job knowledge by participating in educational opportunities; reading professional publications
- Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements
- Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Must possess an up to date license; position will include travel between Dunkirk and Jamestown
- All other duties as assigned
Education/Skills/Qualifications:
- High School Diploma, plus two years equivalent experience required
- Bilingual preferred
- Proficiency in Microsoft Office
- Ability to complete data input into the health record
- Supply management skills
- Verbal communication skills
- Strong organization skills
- Must be a self-motivator
- Ability to work both as a team member and independently
- Drivers license
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Purpose: The Medical Biller position is primarily responsible for ensuring that all billing functions are completed with accuracy, timeliness and confidentiality. This includes overseeing the input of patient data and maintaining the Patient Management system. Including all other assigned duties by the Chief Financial Officer.
Job Duties:
- Carries out the mission of the organization
- Assures all patients experience a welcoming greeting and helpful conclusion to each encounter
- Adhere to all guidelines set forth in the finance policies
- Adheres to standard procedures at The Chautauqua Center
- Maintain good working relationship with staff and medical personnel
- Attend meetings as directed
- Availability to work variable hours including evening or Saturdays as needed
Medical Biller/Coder
- Reviewing medical procedures as documented and entering Charges as directed
- Obtain proper documentation for insurance verification/billing
- Payment entry as directed
- Assist patients in completion of sliding fee applications
- Track and resolve incomplete and expiring sliding fee applications
- Reconciles untracked encounters
- Resolution of denied and pending claims
- Liaison with insurance company representatives
- Transmitting coded patient treatment information to payers and other recipients
- Sending patient statements
- Assists patients with resolutions to patient billing problems
- Investigates and maintains Aging Receivables on insurance claims
- Coordinating insurance reimbursement of care providers
- All other duties assigned by Chief Financial Officer
Medical Biller and/or Certified Coder Continued:
Education/Skills/Qualifications:
- High school diploma or equivalent is required, Associates Degree preferred.
- 3-5 years of Medical Billing and office experience preferred.
- Knowledge of FQHC, CPT, HCPCS, ICD-10 preferred
- Excellent interpersonal and communication skills required
- Leadership and organizational skills essential
- Computer skills in Microsoft products
- Phone Skills – Proper phone etiquette is necessary since phone conversations with patients and insurance carriers will be frequent.
- Experienced with Electronic Health Record software
- Knowledge of medical office practices, procedures and equipment
- Knowledge of problem-oriented record keeping
- Correct English usage, spelling and grammar
- Knowledge of community resources
- Must continue to develop as a professional through in-services and education seminars
- Bilingual especially in Spanish not required but extremely helpful
- Must be willing to work at all sites
- Must function independently, have flexibility, personal integrity and the ability to work effectively with patients, personnel and support agencies
- Must be able to work as a member of a team and independently
- Must be able to lift and carry 10 pounds regularly, more occasionally
- Must be able to walk, sit, stand, bend, twist intermittently throughout the work day
- Subject to employer medical exam, reference check and criminal background check
- Must have valid driver’s license
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affection or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
