Purpose: Supports dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the dental practice act. Full-time. Jamestown location.
Job Duties:
- Prepares treatment room for patient by following prescribed procedures and protocols.
- Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
- Provides information to patients and employees by answering questions and requests.
- Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist’s access; suctioning; passing instruments.
- Provides materials by selecting, mixing, and placing materials on instruments and in the patient’s mouth.
- Provides diagnostic information by exposing and developing radiographic studies; pouring, trimming, and polishing study casts.
- Maintains patient appearance and ability to masticate by fabricating temporary restorations; cleaning and polishing removable appliances.
- Helps dentist manage dental and medical emergencies by maintaining cpr certification, emergency drug and oxygen supply, and emergency telephone directory.
- Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
- Documents dental care services by charting in patient records.
- Maintains patient confidence and protects operations by keeping information confidential.
- Maintains safe and clean working environment by complying with procedures, rules, and regulations.
- Protects patients and employees by adhering to infection-control policies and protocols.
- Ensures operation of dental equipment by completing preventive maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
- Maintains dental supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Conserves dental resources by using equipment and supplies as needed to accomplish job results.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
- Interprets TCC services and policies to patients and families
- Assists patients and families in functioning at their optimum level
- Deals with public and staff, both in person and over the telephone, in tactful and professional manner.
- Performs other duties as assigned
Education/Skills/Qualifications:
- High School Graduate, Associates Degree or higher in health field preferred
- Infection control required
- Ability to work as part of a team required
- Current CPR certification
- One year ambulatory or public health experience is preferred
- Strong assessment skills preferred
- Excellent interpersonal and communication skills required
- Leadership and organizational skills essential
- Bilingual especially in Spanish is preferred
- Computer literate preferred
- Knowledge of medical/dental office practices, procedures and equipment.
- Knowledge of problem-oriented record keeping
- Correct English usage, spelling and grammar
- Knowledge of community resources
- Ability to work independently in the absence of supervision
- Self-motivated and flexible to daily patient schedule and/or clinic needs
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
PURPOSE OF THE POSITION – The Information Technician is responsible for installing and maintaining computer hardware, software, and networks.
SCOPE – The Information Technician reports to the IT Director and provides hardware/software maintenance, and basic training/consultation for level 1 technical incidents.
RESPONSIBILITIES
- Ensure technology is accessible and fully functional.
- Install/troubleshoot hardware, software, and network systems
- Establish basic knowledge of medical software
- Provide individual training and support on request
- Maintain current and accurate input and exit inventory of technology hardware, software and resources
- Monitor and maintain technology to ensure maximum access
- Maintain log and/or list of required repairs and maintenance
- Install workstations & connect and set up hardware
- Contribute to monitoring security
- Provide support for all networked devices
- Provide proactive support for all designated systems
- Configure/complete reports to meet the needs of administration
- Perform or assist in emergencies or scheduled maintenance during off hours.
- Perform other related duties as required during working hours.
EDUCATION REQUIREMENTS
- CompTIA A+ and/or Microsoft Certified Modern Desktop Administrator Certifications preferred
- CompTIA Network+
- Graduate of an accredited IT program, college, or university
- One or more years’ experience working in a professional environment support Windows 10 desktops.
RELATED SKILLS AND ABILITIES
Knowledge
Maintaining & updating modern technology skill set
Computer viruses. Malware, Ransomware prevention
Windows 10
Domain environment support
Skills
Effective analytical and problem-solving skills
Process compliance
Effective decision-making skills
Effective listening, presentation, and verbal communications skills
Effective written communications skills
Effective stress & time management skills
Keyboarding/typing
Following complex instructions
Personal Attributes
Demonstrate integrity
Be respectful
Possess cultural awareness and sensitivity
Be flexible
Demonstrate sound work ethics
Discretion for confidential information
Punctuality
Valid driver’s license and ability to use an automobile for travel to various job sites
Working Conditions
The candidate may have to spend long hours sitting and using office equipment or computers up to 8 hours per day. They will do some lifting of computer equipment up to 40 pounds and may be required to work in dusty environments. The candidate is expected to be comfortable handling phone calls, remote support, and onsite support.
Environmental Conditions
The candidate may have to manage several support cases at one time and may be interrupted frequently to meet the needs and requests of our users. The environment is expected to be busy, noisy and will need excellent organizational and time and stress management skills to complete the required tasks. The candidate would be working in a medical/office environment during regular office hours. The candidate will be providing reactive support for Level 1 issues.
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Purpose: Collecting, compiling, organizing, and analyzing data in accordance with project requirements and objectives with the purpose of understanding the data and making conclusions from the data. Includes managing the flow of information and reporting the findings.
Job Duties:
- Compiles important medical data through the use of computer-based applications
- Confirms project requirements by studying user requirements and conferring with others on project team
- Acquires data from primary and secondary data sources (i.e. claims data, EHR)
- Identifies, analyzes and interprets trends or patterns in simple or complex data sets
- Develops registries and reports as needed
- Compares and contrasts reports from multiple and varied sources to ensure accuracy and compatibility
- Manages the flow of information and reports the findings
- Locates and defines new process improvement opportunities
- Audits reports and data for accuracy
- Maintains client confidence and protects operations by keeping information confidential
- Contributes to team effort by accomplishing project requirements as needed
- Examines data and creates reports based on specific parameters
- Arranges collected data in a way that makes it meaningful and usable
- Performs other duties as requested by administrative team Contributes to team effort by accomplishing related results as needed.
Education/Skills/Qualifications:
Computer science/healthcare background; Associate’s Degree preferred; 3 years healthcare experience preferred; experience with EHR’s preferred. Extensive knowledge of Microsoft Suite. Strong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy.
Reports to: Project Manager
Salary Range: $40,000 – $45,000
Hours: 40 hours/week
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
